Sample Project
The Hotel Management Software covers all major operations
with its robust features starting from online booking, check-in, check-out,
group booking, house keeping, mini bar, banquet, maintenance and many more. In
addition, Absolute offers interfaces with many third party software and
hardware solutions like Financial Accounting System, Key Card Lock, Payment
Gateways and Call Accounting.
The system also facilitates the managerial users to
generate multiple report types according to changing requirement. All the data
is stored on secured servers with minimum redundancy which makes sure that your
hotel stays operational 24×7. The online hotel software can be accessed anytime
from anywhere from various devices.
Features
Reservation Center Front Office Operations Flexible Group
ManagementProfile ManagementUser Privilege & Security Control Charges,
Deposits and InvoicingEmail Marketing and SchedulingTrouble Free Audit
Trails Automatic and Normal RatesSeasonal RatesContract RatesNegotiated
RatesFlexible Rate Rules Allocated Rates Multiple Rate Support Taxes
For online hotel reservations, you need to have an Online
Hotel Reservation System, as it provides a platform for both hoteliers and
customers. Hoteliers can manage their hotel rooms and customers can book rooms
through the website generated by this system.
You should look for a Hotel booking engine that should have
atleast listed features Notes Technology:
1. Launch A Hotel Website
You can look for a hotel reservation system that can help
you launch your own hotel website. In this way, you’ll be saving a lot of your
money and save time that would be consumed to build one.
2. User-Friendly Interface
A hotel booking engine with a good user-friendly interface
will allow customers to easily navigate through your website. Your website
should load faster on all devices to save your customers’ time. Thus, a
user-friendly interface will increase the chances of booking as customers
prefer to plan and book on the go.
3. Easy Booking Process
The booking process should include minimal steps. If it
takes a long time to fill unnecessary forms, chances are that the customer will
abandon the booking and head to other websites.
4. Offline Booking
A hotel booking should be able to offer you options to
handle your on-desk and online bookings.
If a customer walks in you should be able to book rooms from
the back-end of the system.
In addition to that, you must be able to keep an eye on the
online bookings made through your websites.
5. Mobile-Friendly
As most of the customers nowadays use their phones, tablets,
ipads etc devices to book rooms, it is an impossible to avoid feature.
6. Support For Multiple Languages & Currencies
As you launch a website, it is available on the internet.
Now the customers around the world will be able to access your website.
But what if they want to come to your hotel and aren’t able
to understand or read your website in their language. If they don’t understand
then they will go for another hotel website that helps them to learn more about
their services.
So make sure that the hotel booking engine you choose has
support for multiple and currencies.
7. Easy Management Of Rooms
You should be able to add rooms to your system, add the
details like the amenities and features of rooms, edit the status of rooms when
the time arises and also room a reallocation facility to change rooms at a
customer’s demand.
8. Integrated Payment Gateway
The booking will be done online so the customers will pay
through their debit cards or credit cards. As security for online payments a
high priority, it is really important to go for a hotel booking engine that
provides a secure payment gateway so that customers trust your brand and don’t
change their minds.
9. Easy Search Option
Customers must able search for hotels in a particular
location and view the availability of rooms in between the preferred dates.
10. Discounts
Offering discounts is a great way to attract customers.
Through the system, you should be able to create offers or discounts for new or
current customers when required.
11. Image Gallery
One of the great ways to attract users is by showing
beautiful pictures of your hotel, hotel rooms, amenities and any other
services. That’s why you must opt for a hotel reservation system that provides
you the option to add a number of images.
12. Review System
Nowadays online travelers consider reviews as a personal
recommendation. They check for the reviews of other guests before booking a
room in a hotel. So if you have good reviews chances are high the travelers
will get encouraged to book a room in your hotel.
So, it’s advantageous to have a review system in your
reservation system, through which you can moderate and encourage guests to
leave reviews for your hotel.
13. Google Maps Integration
Having Google Maps on your hotel website helps customers
discover your hotel. When they search for hotels in a particular location, then
the Google map will pinpoint all the hotels available in that location
including yours.
Not only will it help customers to get directions to reach
your hotel, but also boost your SEO. Google shows hotel’s physical address ,
phone number , reviews given by people and a lot more information which help in
bringing your hotel on top of search results.
14. Refund Option
At times some customers may cancel their booking due to some
reason and they may ask for a refund. So you must have the option to refund
funds to the customers as a sign of a good gesture.
15. Customization And Editing Options
Since you will be adding images of hotel rooms, amenities
and features along with descriptions of each, you also require the option to
change images and edit and customize the text of descriptions. By using images
and proper text you’ll be able to communicate with your customers and prompt
them for direct booking.
16. Order Restriction
Suppose you need to renovate your hotel or any hotel rooms
or you don’t want customers to book rooms after a certain date. So, through
order restriction you can set a maximum date after which bookings won’t be
allowed.
17. Multi-Booking System For Separate Dates
Giving customers options to book different rooms for
separate dates can be very convenient for them as they won’t have to repeat the
process of bookings. This kind of flexibility is assured to convince the
customers to prefer your hotel over others.
18. Dashboard With Stat
A dashboard provides you with the overview of important
information like sales, recent bookings, conversion rates, the number of online
visitors, net profit etc.
With Stats, it becomes easy to study, learn and keep track
of your hotel performance.
19. Social Media Links
Displaying social media buttons or icons is an also a great
way to connect with customers.
Allow you visitors visit your Facebook , Twitter or Google+
page and give them the opportunity to like the pages.
By liking or following your pages they will get updates
regarding any future events in your hotel and will be aware of discounts or
promotional offers so that they become repeating customers.
20. Quick And Responsive Customer Support
As problems in any software are inevitable , it is really
important to choose a product that has helping customer support service. You
must choose a hotel reservation system that has a dedicated customer support
department which is ready to listen and resolve your issues
Conclusion
Before selecting any hotel reservation system you must look
for the features that actually suit your requirements as its a great tool to
simplify your day to day tasks and gives your customers the opportunity to book
directly to your hotel instead of going through third party websites.
Tag(s) Free Hotel Website Hotel Reservation System Top 20
Feature In A Hotel Reservation System
Forget being tied to your front desk waiting for bookings to
come in. Log into Little Hotelier’s cloud-based hotel management system from
anywhere at any time using your mobile, tablet or desktop.
Access anywhere, anytime
Because you can access Little Hotelier from anywhere at
anytime, you are not tied to your reception desk. Little Hotelier is based in
the ‘cloud’ meaning you can log in from anywhere via the internet. Whether
you’re using a laptop at home, an iPad or your smartphone, Little Hotelier
gives you unprecedented access in order to control and run your property.
Update rates & availability across all your booking
sites
Using a pooled inventory model, Little Hotelier can evenly
distribute all your available rooms across a number of sites – including your
own website. All inventory is automatically reduced across all sites when a
booking is made from any site, removing all of the manual work from selling
your rooms online while maximising your revenue.
Create reservations on the go from phone or walk-ins
Create a reservation in one click. Select the room, the rate
and take down relevant notes. As simple as 1-2-3 and it’s in your online
calendar.
Plan the day ahead
(from your bed… or the breakfast table… or in between holes
on the golf course)
Specify your property’s check-in, check-out, and room
availability
Guests alert you to their check-in time
See your check-ins and check outs for the day
Print out invoices and registration forms
Take reservations directly from your website,
commission-free
Little Hotelier’s feature rich, simple to use, responsive
booking engine means you can take instant, direct bookings from your own
website, Facebook and mobile devices 24/7. Add pictures, tweak the colours and
display your ‘Hot Deals’ to help increase direct bookings.
Convert more website traffic into confirmed, commission-free
bookings
Rich media to show photos, banners, logos, hotel colours and
branding
Location maps
Payment gateway integrations
Simple 2-click guest reservation
Easy to view grid style room and rate display
Seamless integration to your website
‘Hot Deals’ feature
Customise the look and feel of the direct booking engine to
your brand
Add beautiful images, descriptions and choose your brand
colours to create a synergistic online booking experience.
Add extras, hot deals or promotions to boost revenue
Maximise your booking revenue by adding extras like wine,
spa packages and hampers that guests can add to their stay at time of booking!
They will love you for it!
One continuous booking page converts “lookers” into
“bookers”
Your guests have all of the information they need on one
page, making for a quick and easy reservation process.
International and local currencies and languages for
international guests
Offer guests the option to book in their own language and
currency. You’ll have bookings coming in from all around the world!
“We’ve been surprised by the high amount of overseas
visitors discovering us,
that has been a real bonus since using Little Hotelier…”
Play the world of online channels, including your own
website
Whether connecting to Booking.com, LateRooms, Expedia,
TripConnect… Little Hotelier will manage your reservations in real-time. Update
your rates and availability from one centralised extranet, and Little Hotelier
will handle the rest.
Connect to international guests who can choose from a wide
variety of different languages and currencies when booking with you direct.
Multiple language translations
Different currencies
Multiple timezones
Connect to the world’s leading booking sites
Full 2-way reservation delivery
Full integration with your reservation calendar
Real time live rates and availability updates
Reduces the risk of over or double bookings
Sell the same room in a variety of ways
Manage all booking sites from one login
Upload inventory up to 365 days in advance
Dashboard allows you to view how your channels are tracking
“The value that we’ve seen is we’ve had more direct bookings
– both over the phone and online – and a reduction in OTA bookings.”
Add a personal touch!
Fully customisable pre and post stay email templates will
help you advise your guests of local attractions, arrival times and
instructions. These automated emails can be set up in seconds.
Record secure credit card details for easy payment
A secure PCI compliant booking engine and one click booking
page will secure guest payment details to get you paid fast.
Keep guests informed
Add your payment and cancellation policies to your booking
engine page to cover you for all scenarios while keeping your guests happily
informed.
Create loyalty and 5 star reviews
Automate post stay emails to your guests, asking them to
review you and giving them a promo code that they can use when they come back!
Use one clever system to manage it all.
“Like magic the online bookings appear immediately in the
calendar and guest details are just a click away. The risk of double
bookings is gone!”
More TimeBoosted RevenueGlobal ReservationsDelighted
GuestsReturn on InvestmentCompletely Supported
Return on Investment
In-depth reporting features ensure you have a complete
overview of the daily running and performance of your property. Instantly view
guest payment details and outstanding payments, or create monthly performance
reports in one simple click..
Run and export reports on
Best performing booking sites
Your occupancy rates
Income and outstanding payments
Promotions or “Hot Deals” that work
Your direct reservations plus so much more
More TimeBoosted RevenueGlobal ReservationsDelighted
GuestsReturn on InvestmentCompletely Supported
Completely Supported
Our local and friendly training and support teams are there
to help you every step of the way! If you can use email, you can master Little
Hotelier. Get local support, 7 days a week! Speak to an actual person in over 6
different languages. Access a wealth of online tutorials to minimise the need
for phone support. No extra cost to access new features and subsequent
training.
Phone support 7 days a week
Local support, in a language and timezone that works for you
Speak to an actual person for assistance
Comprehensive training for you and your staff
A wealth of detailed online tutorials with screenshots and
videos at your fingertips
New feature release training at no additional cost
“The value that we’ve seen is we’ve had more direct bookings
– both over the phone and online – and a reduction in OTA bookings.”
Individual / Group / Online Classes in English / Sinhala / Tamil. Sample PHP Projects/Assignments Exam Papers, Tutorials, Notes and Answers will be provided. Call +94 777 33 7279 | eMail itclasssl@gmail.com